1. Introduction

We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.lggclass.com or use any of our services, including online/offline German classes, hybrid courses, learning management system (LMS), and related educational services.

By accessing our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of data:

a) Personal Information

• Full name
• Email address
• Mobile number
• Billing address (if any payment is made)
• Login information for LMS account
• Any information voluntarily submitted through forms

b) Technical / Usage Data

• IP Address
• Browser type
• Device information
• Cookies and tracking identifiers
• Pages visited, time spent, and navigation data

c) Payment Information

Payment details are handled through trusted third-party gateways.
We do not store credit/debit card numbers or UPI information.

d) Student-Related Data

If you enroll:

Uploaded assignments

Course preferences

Class records

Attendance

3.How We Use Your Information

We use collected data for:

• Creating student accounts and providing services
• Course communication (WhatsApp, email, SMS)
• Sending study updates, reminders, and certificates
• Payment processing
• Improving our website and LMS
• Customer support and feedback
• Legal compliance

We never sell or share personal information for marketing outside our services.

4. Cookies and Tracking

We use cookies to:

• Improve website performance
• Remember user preferences
• Analyze visitor behavior

You may disable cookies through your browser settings.

5. How We Share Your Information

We only share information with:

• Payment processors
• LMS service providers
• Communication providers (email/WhatsApp/SMS tools)
• Legal authorities (only if required by law)

All third parties follow data confidentiality rules.

6. Data Protection and Security

We implement:

• SSL encryption
• Password-protected accounts
• Restricted internal access
• Regular monitoring

However, no internet transmission is 100% secure, so users share information at their own risk.

7. Data Retention

We retain data as long as:

• You have an active account
• Needed for academic/legal records
• Required for business purposes

Users may request deletion (see Section 10).

8. Children’s Privacy

LGG Class does not knowingly collect information from children under 13 without parental consent.
If such data is found, we delete it on request.

9. External Links

Our website may contain links to third-party platforms (YouTube, payment gateways, etc.).
We are not responsible for the privacy practices of external websites.

10. User Rights

Users may request:

• Access to stored personal data
• Correction of inaccurate information
• Deletion of data (subject to academic/legal records)
• Opt-out from marketing emails
• Deactivation of LMS accounts

To request, contact us at: lggclasses@gmail.com

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Latest version will always be posted on the website.

12. Contact Information

For questions or privacy requests, contact:

LGG Class
Email: lggclasses@gmail.com
Phone: +91-9112435879
Address: Rose Icon Aminity Building 308, Pimple Saudagar, Pune-411027